Return Policy

Shipping, Return, Refund, and Replacement Policy

Last Updated: Jan 2025

Welcome to Paidasho,

Thank you for choosing Paidasho for your home appliance needs. Our policies are designed to ensure a smooth transaction and enhance your shopping experience.

Return and Refund Policy:
15-Day No-Questions-Asked Return Warranty: If you are not satisfied with your purchase, you can initiate a return within 15 days of receipt. To begin the return process, please contact our support team at +92 3459083566.

Refund Processing: Once we receive the returned item and confirm that it is undamaged and unused, a refund will be issued to your original payment method or any preferred wallet account within 15 working days.

Video Proof for Returns: To initiate a return, please send us a video demonstrating the issue along with the unboxing video. This helps us quickly assess the situation and process your request.

Replacement Policy:
15-Day Replacement Warranty: If your product is defective or not as described, you can request a replacement within 15 days of delivery. Contact us at +92 3459083566 for a prompt dispatch of the replacement. The defective item will be picked up when the new one is delivered.

Condition for Replacement: The product must be in its original condition with no additional damage.

Video Proof for Replacements: Send a video showing the product’s issue along with the unboxing video to facilitate the replacement process.

Rights Reserved:
Paidasho reserves the right to reject any return or replacement request if the product does not meet the criteria detailed in our policy or if fraud is suspected.
Shipping Policy:
Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Delivery: We aim to deliver products within 2-5 business days across Pakistan. Delays may occur due to logistical challenges or unforeseen circumstances.

Shipping Costs: Shipping costs vary based on product weight and delivery location, and are calculated at checkout.

Common Shipping Problems and Solutions:
Delayed Delivery: If your order hasn’t arrived within the expected timeframe, please contact us. We will investigate and update you on your shipment’s status.

Damaged Goods: If you receive a damaged product, please contact us immediately. Photographic evidence is required to process an exchange or refund.

Sales Department: +92 3459083566
Customer Service: +92 3459083566
Email: myks100@gmail.com
Physical Address:Block D Shop # 47 Alhaj Plaza Karkhano market ,Jamrud road Peshawar

Your satisfaction is our top priority, and we aim to provide you with the best products and services.

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